Can using FollowUp Pal get my number banned?
There's a risk, and it would be dishonest to say otherwise: any tool connected to WhatsApp outside the official app can draw the attention of Meta's anti-abuse systems. What lowers that risk is behavior — which is why the product is built the way it is: no bulk sending, no automated blasts, no messages to people who never talked to you. You reply to conversations that already exist, at your own pace, with manual approval.
How do you reduce that risk in practice?
One session per number, no simultaneous connections; sending only to contacts who have already exchanged messages with you; no batch-send triggers; and a natural volume ceiling, because every follow-up goes through your approval. If the connection drops, we tell you instead of retrying in a loop.
Does anyone on your team read my conversations?
We don't use your conversations for routine human reading or for training models. Content is processed automatically to spot pending follow-ups and draft suggestions.
Can I disconnect and delete everything?
Yes. Disconnecting the number ends the session immediately, from your own phone or from the dashboard. On request, we delete your data; anything not deleted sooner falls under the automatic 90-day retention.
What about GDPR and data protection law?
For your contacts' data, you are the controller and we are the processor: we handle it only on your instruction and for the purpose of the service. We handle access, correction and deletion requests through the contact channel, and we maintain a legal basis, data minimization and a defined retention period. This applies under the GDPR in Europe and the UK, and under Brazil's LGPD.